POSITION ANNOUNCEMENT: Operations & Outreach Manager
Grammy-nominated early music ensemble Ars Lyrica Houston (ALH) is seeking Operations & Outreach Manager for its 2025-2026 season and beyond. Hire by date: 06/01/2025
Purpose: ALH Operations & Outreach Manager provides general administrative and concert operations services for all ALH performances, activities, and outreach programs; oversees the management of the office, and serves as key support staff to the Executive Director. Operations & Outreach Manager plays an integral role on the ALH team, works closely with and reports to the Executive Director. A centralized office with free parking is provided at 4807 San Felipe, Suite 202, Houston, TX 77056. Website: www.arslyricahouston.org.
Reports to: Executive Director
Status: Full-time exempt employee, hybrid
Primary Duties and Responsibilities include but are not limited to
Operational support for all programming and events
Artist Liaison
o Communication: concert logistics, point of contact for any questions or concerns
o Travel logistics and coordination: flights, rental cars, scheduling rides, taking care of people when they’re in town, reimbursements
o Host placement and communication
o Issue contracts, process payments and keep track of accounting
Office Management
● Manage info@arslyricahouston.org email
● Process and track purchase orders
● Office supplies and organization
● Phone line
● IT Administrator
o Salesforce
o MyEmma
o Squarespace
o Click&Pledge/Stripe/Square
o Ooma
o G Suite
o Docusign
o Hostmonster
Donor and patron relations
○ Process and track donations in Salesforce and Click&Pledge
○ Send donation acknowledgments and thank-you emails
○ Generate reports and manage software – Salesforce, Click&Pledge, Squarespace, Stripe
○ Manage in person and digital subscriptions and communication
○ Manage other store orders and communication - single event passes, tickets to non-Zilkha events, books, CD’s
○ Process comps and special requests, communicate with HC staff as needed
Concerts
○ Set up, manage, and tear down lobby items - concert table, banner, posters, etc.
○ Coordinate schedules and materials with backstage team, surtitles operator, and videographer as needed
Outreach
● Outreach lead
o Schedule and communicate with artists from start to finish: availability to send payment promptly after program
o Schedule and communicate with venues from start to finish: scheduling, pricing, technology and equipment needs, invoicing and payments
o Representative of ALH outreach partners
o Troubleshoot and attend performances as needed
● Outreach program production and performance
o Develop and produce new programs segments (i.e. workshops) and perform as needed
o Update outreach webpages and print materials
o Manage production of in-person and virtual programs from scheduling to delivery of assets
o Create and publish survey for each education program and track results
o Maintain a master document with schedule, payments, and impact
Outreach development
● Research new outreach opportunities
● Assist in researching outreach grants and track deadlines
● Draft grant narratives for outreach
● Submit outreach grant applications and track win/lose status
● Contact donors, subscribers, patrons via email and phone to check in and update on new programs
2. Job requirements
● Bachelor’s Degree with a minimum of two years’ experience in arts administration/ education/non-profit organization/or related fields (classical music preferred)
● Excellent interpersonal, written, and verbal communication skills
● Strong problem solving and organizational skills; willingness to take initiative and to contribute in a fast-paced, team-oriented environment.
● Ability to successfully prioritize and organize tasks and follow through to completion
● Strong attention to detail
● Ability to work under pressure with multiple deadlines
● Proficient with Microsoft Office, Word, Excel, CRM
● Availability during ALH events on selected weekends and evenings
● Experience in working with non-profit arts organizations a plus
● Interest, knowledge, and enthusiasm for classical music a plus
3. Compensation and Benefits
● The compensation will range between $45,000 -$50,000, depending on experience.
● Operations & Outreach Manager will also receive a Health Reimbursement Arrangement up to 5,000 per calendar year, a contribution to the retirement account, and PTO days.
● ALH offers flexible work schedules with prior arrangement with the Executive Director.
● The position is full time (40 hours per week on average). Operations & Outreach Manager shall be responsible for monitoring her own working time.
Application process
Please e-mail your cover letter, résumé and references to Kinga Ferguson, Ars Lyrica Houston Executive Director at kferguson@arslyricahouston.org. Please address job responsibilities and qualifications in the application materials. Each prospective candidate of interest will be invited to interview with the Executive Director and the search committee. In the meantime, questions or comments should be directed to Kinga Ferguson.
About Ars Lyrica Houston
Ars Lyrica Houston performs a wide range of Baroque and early Classical era music on instruments that recreate the original sounds of this vibrant repertoire. Its programming, which features neglected gems alongside familiar masterworks, creates a contemporary context for the dramatic potential, emotional resonance, and expressive power of early music. Ars Lyrica is committed to serving a diverse community, including underserved segments of the local population, through educational and community outreach activities.
Founded in 1998 by harpsichordist and conductor Matthew Dirst and incorporated in 2003 as a 501(c)(3) organization, Ars Lyrica relies on a core group of Houston’s finest period-instrument musicians, which it augments regularly with internationally renowned guest artists. Ars Lyrica has created a distinctive identity among ensembles that specialize in Baroque music through its innovative programming: Artistic Director Dirst draws on a rich repertory of chamber and dramatic music, often highlighting exceptional works that merit revival. Its local subscription series at the Hobby Center for the Performing Arts is popular with audiences and critics alike, and its recordings have garnered international critical acclaim and recognition, including a Grammy nomination for Best Opera 2011.