ALH Privacy Policy

Effective Date: October 20, 2025

 1. About Us

“We,” “us,” or “our” refers to Ars Lyrica Houston, a 501(c)(3) nonprofit arts organization with its principal office located at:
4807 San Felipe St, Suite 202, Houston, TX 77056, USA.

Ars Lyrica Houston presents Baroque and early music performances and related educational and outreach programs.

2. About This Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Ars Lyrica Houston collects, uses, shares, and protects your personal information when you interact with our website, email communications, mobile or SMS services, digital platforms, and in-person programs (collectively, the “Services”).

By using our Services, you consent to the terms described in this Policy.

If you have any questions or concerns, please contact us at info@arslyricahouston.org.

3. What Personal Information We Collect and How We Collect It

We collect information directly from you, automatically through our digital platforms, and from trusted partners who assist in delivering our Services.

Information You Provide to Us

  • Contact information: name, email address, mailing address, and phone number when you sign up for newsletters, SMS alerts, or event invitations.

  • Payment information: credit card or bank details when purchasing tickets or subscriptions (processed securely by third-party payment processors).

  • Communications: messages or inquiries you send to us via email, website forms, or social media.

  • Survey or registration data: information you provide when responding to surveys, signing up for special events, or participating in promotions.

Information Collected Automatically

When you visit our website or digital channels, we may automatically collect limited information such as IP address, browser type, device information, and activity on our site through cookies and analytics tools (e.g., Google Analytics, Mailchimp, or Meta Pixel) to help us understand engagement and improve your experience.

4. How We Use Your Personal Information

We use your personal information to:

  • Provide, improve, and personalize our Services.

  • Process ticket or donation transactions.

  • Communicate about upcoming concerts, events, or programs that may interest you.

  • Send newsletters, invitations, and fundraising or promotional messages (when you have opted in).

  • Respond to your inquiries and provide customer support.

  • Analyze website and marketing performance to enhance outreach.

  • Comply with legal obligations or enforce our rights.

We never sell your personal information.

5. Our Legal Basis for Processing

We process personal data only when we have a valid legal basis, including:

  • Consent: when you opt in to receive marketing communications.

  • Contractual necessity: to complete ticket or donation transactions.

  • Legitimate interest: to communicate with audiences and donors and improve our Services, provided your rights are not overridden.

  • Legal obligations: where required by applicable law.

You may withdraw your consent at any time by contacting us at info@arslyricahouston.org.

6. How We Share Your Personal Information

We share personal data only with trusted service providers that assist in delivering our Services, such as:

  • Email, SMS, and marketing platforms (e.g., Mailchimp, LinkedIn).

  • Payment processors and ticketing platforms (e.g., The Hobby Center, Stripe, Square).

  • Event partners and contracted vendors under confidentiality agreements.

We may disclose data when required by law, such as in response to court orders or legal requests.

7. Your Marketing Choices

You control how we communicate with you.

  • You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails.

  • You may opt out of SMS messages by replying STOP to any text message.

  • You can contact info@arslyricahouston.org to update your communication preferences.

Even if you opt out of marketing messages, we may still contact you about transactions, donations, or essential service updates.

8. Data Retention and Deletion

We retain personal information only as long as necessary for the purposes described in this Policy, including to:

  • Fulfill ticket or donation obligations.

  • Comply with legal, accounting, or reporting requirements.

When data is no longer needed, it is securely deleted or anonymized.

9. International Transfers

If your information is transferred outside the United States, we take appropriate safeguards to ensure it is protected in accordance with this Policy and applicable data-protection laws.

10. Your Data Protection Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your personal data.

  • Correct, update, or delete your data.

  • Restrict or object to our processing of your data.

  • Withdraw consent where processing is based on consent.

Requests can be sent to info@arslyricahouston.org. We will respond within a reasonable time and in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Policy periodically. Updates will be posted on our website with a new “Effective Date.” Significant changes will be communicated through email or website notices.

12. Contact Us

Ars Lyrica Houston
4807 San Felipe St, Suite 202
Houston, TX 77056, USA
info@arslyricahouston.org